Privacy Policy

Introduction

owns, llc ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website owns.com and related services.

1. Information We Collect

Information You Provide

• Account information (username, email, password)
• Profile information
• Service configurations (email, DNS, VPN settings)
• Communications and support requests

Information Collected Automatically

• IP address and location data
• Browser type and device information
• Access times and pages viewed
• Session information

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Services
• Create and manage your Account
• Process your requests and transactions
• Communicate with you about our Services
• Improve our Services and develop new features
• Detect, prevent, and address security threats
• Comply with legal obligations
• Send you tips and news about a product by email, only if you opt in to that product (see below)

Product Tips and News by Email

When you sign up for one of our products, such as RoloMeal or Moto Susan, or later in that product's app, we may ask whether you want that product's tips and news by email. We send these emails only if you opt in, and our legal basis is your consent. We never opt you in by default: the signup checkbox is never ticked for you. The choice is separate from accepting our Terms, and it covers only the product it names. You can use the product whatever you choose.

To show that you agreed, we keep a record of each choice you make: the product, the date and time, the exact wording you were shown, where you made the choice (for example, the signup page or the app's settings), your email address at that time and whether it was verified, and the IP address and browser or app you used.

You can withdraw your consent at any time, free of charge, in that product's settings where available, with the unsubscribe link in any of these emails, or by writing to privacy@owns.com. Withdrawing stops these emails but does not affect your account. We still send the emails needed to run your account, such as address verification and password resets.

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with mergers, acquisitions, or sales
• With Your Consent: When you give us explicit permission

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit (TLS/SSL)
• ARGON2ID password hashing
• Fernet encryption for sensitive data at rest
• Multi-factor authentication support
• Regular security assessments

5. Data Retention

We retain your personal information for as long as your Account is active or as needed to provide you Services. Upon Account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Restrict processing of your information

7. Cookies

We use cookies and similar technologies to authenticate users, remember preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards for international data transfers.

9. Children's Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights (CCPA)

California residents have additional rights including the right to know what personal information is collected, the right to delete, and the right to opt out of sales. We do not sell personal information.

11. European Privacy Rights (GDPR)

If you are in the EEA, UK, or Switzerland, you have additional rights under GDPR including access, rectification, erasure, restriction, portability, and objection. You may also lodge a complaint with a supervisory authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

For questions about this Privacy Policy, contact us at:

• Email: privacy@owns.com
• Data Protection Officer: dpo@owns.com
• Website: https://owns.com